Recently I have had a problem every 2 or 3 days where the mouse suddenly
freezes and 2 or 3 seconds later the screen image gets corrupted and shows
lots of coloured horizontal lines.
Recovery is only possible by rebooting but I can access the computer over my
network (read drives, open files etc) so Windows is still running.
What are the likely causes of this?
freezes and 2 or 3 seconds later the screen image gets corrupted and shows
lots of coloured horizontal lines.
Recovery is only possible by rebooting but I can access the computer over my
network (read drives, open files etc) so Windows is still running.
What are the likely causes of this?
1 comments:
If you do the following, we can see what your video (and audio just
for the heck of it) hardware and driver are now and help you determine
if there is a later version you need to install.
:Click Start, Run and in the box enter:
msinfo32
Click OK, and when the System Summary info appears, click Edit, Select
All, Copy and then paste the information back here.
There will be some personal information (like System Name and User
Name), and whatever appears to be private information to you, just
delete it from the pasted information.
For video driver information, expand the Components, click Display,
click Edit, Select All, Copy and then paste the information back here.
For audio information, expand the Components, click Sound Device,
click Edit, Select All, Copy and then paste the information back
here.
This will minimize back and forth Q&A and eliminate guesswork.
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